Fitora Privacy Policy

Last Updated: August 31, 2026 | Operates under VALIXIS

VALIXIS ("VALIXIS", "we", "us", or "our") operates the Fitora mobile application ("Fitora" or the "App"). This Privacy Policy explains what information Fitora accesses, collects, uses, retains, and deletes when you use our services.

1. Information We Collect & Process

Depending on the features you use and the permissions you grant, Fitora processes:

2. Use of Information

Your data is strictly used to provide, personalize, and improve your fitness experience, including calculating daily recovery scores, updating goals & streaks, and displaying analytics charts.

3. Data Protection & Security

We prioritize your privacy. Fitora utilizes Google Firebase services and encrypted industry-standard protocols to store and secure user data.

4. Advertising & AdMob

Fitora uses Google AdMob to serve advertisements. AdMob may collect non-personally identifiable device identifiers to deliver relevant ads in accordance with Google's Advertising Policies.

5. Data Retention Policy

We retain user personal data and fitness records for as long as your user account remains active or as needed to provide you with Fitora services.

Data Retention Practices: Account profile information, fitness logs (steps, workouts, sleep, and hydration), and settings preferences are retained in secure cloud storage while your account is active. If your account remains inactive for a continuous period of 24 months, or upon receiving your data deletion request, your data will be permanently purged from our primary databases.

6. Data Deletion & Account Deletion Request Process

You have full control over your personal data. You may request the deletion of your account and all associated personal and fitness data at any time.

How to Submit a Data Deletion Request:

7. Contact Us

If you have any questions or feedback regarding this Privacy Policy, please contact us at nagasubhash55@gmail.com or support@valixis.com.